As an industry, we continually learn from operational upsets and incidents. Over time, we’ve become better and safer. The better we are, the fewer problems we have to learn from. But the lack of accidents is not a good indicator of how safe we actually are. Typically, we think that if a task is completed without an accident, it is a success. Only a very small percentage of all activities result in failure, and the vast majority are completed without any issues. Does it mean however, that all the activities that didn’t result in an accident were executed flawlessly? Rarely do we pay attention to HOW the activities were completed, what challenges were encountered, and if the seeds of a future incident were evident. The new IOGP Report 642 – Learning from Normal Work offers a practical introduction to proactive learning and includes an overview of tools, techniques, and strategies to apply them in practice and has informed the focus this special session. The panelists will share examples of proactive learning and will discuss their experience with practical implementation – successes and challenges. In this interactive discussion panel, four speakers will share their thoughts on transitioning to learning before accidents.